I have been receiving care from EZ dental on La Tijera going on 2yrs now. I must say, the staff there are excellent and very profesional. From front desk to the back office staff. Very prompt with their appointments and wait time.

Unremarkable clean office and the best of all is the positive and on going attitudes they all have.
I have been working in the medical field for 20+ yrs and know and understand how difficult it is to work under stress and with high demanding and unhappy patients.
In all the time I have had appointments there, this crew is awesome!!.
It discomforts me to read a post that was submitted by a previous patient of that office about 9 days ago. Reading it caused me the need to respond to such accusations and untruthful stating statements toward a certain employee from that office. Who is nothing but a sweet and professional person. Unfortunately I am professional and will not reveal her name on Yelp. I find that unethical and un-mannerly coming from a person of upper age and so call humane. If complaints to that level need to be addressed , they should be submitted to their HR department not on social media.

That just shows how low of a class this person is and was looking for attention!!.
What she did not know was that I was in that office that day for my appointment at that particular time. Sitting one room away from the front desk and was able to hear the conversations that were going on at the front desk.

She accuses this employee of being rude and unprofessional over the phone and upon her arrival to the office. But she did not indicate her behavior over the phone and upon her arrival at the office. She was demanding, yelling and called the employee a unnecessary vulgar name. That I refuse to repeat because I believe she did not have any right to call the staff that type of a name.
At a point given to that extreme in any medical facility we who work in the medical field are in all our right to refuse service or walk away from the situation.
But instead the office manager came out and apologized and took care of her needs professionally.
This particular person was not understanding that the office was having a very busy day and she was putting her needs first before anything.  Not that the employee was ignoring her needs but was trying her best to have them completed by the end of the day.

Its unfortunately that she has the need to express her complaint on Yelp.
But I from my own experience have had nothing but good compliments for that office and their staff.
I believe in the saying "treat others as you would like to be treated". Therefore this person should see her actions before pointing out fingers to get compassion. Also to understand that it is not necessary to post the staff member's last name to get her point across!! It is illegal and an unprofessional. But now and days this is how people stress out their needs for attention and to feel good with themselves.
So to the EZ dental staff.
KEEP UP THE GOOD WORK!!!! Read this review on Yelp

DR..

Dina R.

Los Angeles, CA

Welcoming and kind staff that help make going to the dentist a pleasure....my kids are usually scared to go to the dentist but coming here they make it so much better we love it!

Read this review on Yelp

Luralie B.

North Hollywood, Los Angeles,

I had an appointment today for a cleaning and it was probably the best cleaning I've had. My Dentist and assistant took their time and I didn't feel pressured to buy anything I didn't need which I'm always keen on that. My teeth look and feel clean!!! Ruby was also really helpful with sorting out my insurance.

Luralie B.

Los Angeles, CA